Get in touch

Contact & corrections.

We welcome feedback, rate updates, bug reports and research inquiries. Pick the channel below that fits, so your message reaches the right team quickly.

Choose the right channel

Rate & fee corrections

Report inaccurate exchange rates, outdated fees, changed delivery times, or unsupported receiving rails.

corrections@transfergauge.com

Privacy & grievance officer

Data privacy requests, cookie inquiries, or complaints under the Digital Personal Data Protection Act, 2023.

privacy@transfergauge.com

Legal & compliance

Trademark notices, terms of service questions, licensing discussions, or formal compliance communications.

legal@transfergauge.com

General & partnerships

Press inquiries, editorial suggestions, and provider affiliate relationships.

contact@transfergauge.com

How to submit a data correction

To help our research team verify and correct provider pricing quickly, include these details in your email to corrections@transfergauge.com:

  1. Provider name: the money transfer provider (e.g. Wise, Remitly, Western Union).
  2. Currency corridor: the sending and receiving countries (e.g. USA to India / USD to INR).
  3. Amount & payment method: the amount tested and how it was funded (e.g. $1,000 via ACH or debit card).
  4. Receiving method: the delivery rail (UPI ID, bank account, or cash pickup).
  5. Observed discrepancy: the rate, fee, or delivery time on the provider's site versus what TransferGauge showed.
  6. Date / screenshot (optional): a timestamped screenshot of the provider's quote screen.

Important service reminder

TransferGauge is an independent comparison and information service. We do not hold customer funds, execute money transfers, provide bank accounts, or process transactions. For questions about an existing transfer, delayed funds or account verification, contact that provider's customer support directly. TransferGauge has no access to individual customer transfer records.